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BX3095 - Visitor and Crowd Behaviour Management

Credit points: 3
Year: 2023
Student Contribution Band: Band 4
Administered by: College of Business, Law & Governance

Using an organising model, this subject builds the students' knowledge base so they can appraise and respond to key issues in visitor and crowd behaviour management. Core issues addressed include classification schemes to describe people in the crowd, leisure, tourism and recreation settings; analyses of motivation; destination and entertainment images and choices; studies of facility design including orientation; a review of conflicts; management by interpretation; cross-cultural interaction; and assessing satisfaction complaints and experiential outcomes. Sustainability issues and emic (participant) perspectives provide key reference themes throughout the subject.

Learning Outcomes

  • explain issues in visitor and public behaviour management;
  • appraise the value of core concepts in the field for academic and applied insights;
  • create realistic solutions to specific visitor and crowd management problems.

Subject Assessment

  • Written > Workbook - (50%) - Individual
  • Performance/Practice/Product > Scenario-based learning activity - (50%) - Individual.
Prerequisites: 18 CP OF SUBJECTS INCLUDING BX2091 OR TO2051
Inadmissible
Subject
Combinations:
BX2092 TO2006 TO5006 TO6006

Availabilities

JCU Brisbane, Trimester 2, Internal
Census Date 22-Jun-2023
Coordinator: Dr Jenny Panchal
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 20 hours lectures
  • 10 hours tutorials - Synthesising session
  • 10 hours online activity - Recordings, online activities & self-directed learning
  • assessment and self-directed study

JCU Singapore, Study Period 51, Internal
Census Date 06-Apr-2023
Coordinator: Dr Zilmiyah Kamble
Lecturer: Ms Virginia Wu.
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 20 hours lectures - may include recorded presentations, online activities & self-learning activities inclusive of lectures, via LearnJCU
  • 20 hours tutorials - may include recorded presentations, online activities & self-learning activities inclusive of synthesising sessions, via LearnJCU
  • assessment and self-directed study

JCU Singapore, Study Period 53, Internal
Census Date 30-Nov-2023
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 20 hours lectures - may include recorded presentations, online activities & self-learning activities inclusive of lectures, via LearnJCU
  • 20 hours tutorials - may include recorded presentations, online activities & self-learning activities inclusive of synthesising sessions, via LearnJCU
  • assessment and self-directed study

Trimester 1, External
Census Date 09-Mar-2023
Coord/Lect: Dr Jenny Panchal.
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 30 hours online activity - Recordings, online activities and self-directed learning
  • 10 hours online Tutorials - Online Collaborate sessions
  • assessment and self-directed study
Method of Delivery: WWW - LearnJCU

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.