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BX3095 - Visitor and Crowd Behaviour Management
| Credit points: | 3 |
| Year: | 2023 |
| Student Contribution Band: | Band 4 |
| Administered by: | College of Business, Law & Governance |
Using an organising model, this subject builds the students' knowledge base so they can appraise and respond to key issues in visitor and crowd behaviour management. Core issues addressed include classification schemes to describe people in the crowd, leisure, tourism and recreation settings; analyses of motivation; destination and entertainment images and choices; studies of facility design including orientation; a review of conflicts; management by interpretation; cross-cultural interaction; and assessing satisfaction complaints and experiential outcomes. Sustainability issues and emic (participant) perspectives provide key reference themes throughout the subject.
Learning Outcomes
- explain issues in visitor and public behaviour management;
- appraise the value of core concepts in the field for academic and applied insights;
- create realistic solutions to specific visitor and crowd management problems.
Subject Assessment
- Written > Workbook - (50%) - Individual
- Performance/Practice/Product > Scenario-based learning activity - (50%) - Individual.
| Prerequisites: | 18 CP OF SUBJECTS INCLUDING BX2091 OR TO2051 |
| Inadmissible Subject Combinations: |
BX2092 TO2006 TO5006 TO6006 |
Availabilities |
|
| JCU Brisbane, Trimester 2, Internal | |
| Census Date 22-Jun-2023 | |
| Coordinator: | Dr Jenny Panchal |
| Workload expectations: |
The student workload for this 3 credit point subject is approximately 130 hours.
|
| JCU Singapore, Study Period 51, Internal | |
| Census Date 06-Apr-2023 | |
| Coordinator: | Dr Zilmiyah Kamble |
| Lecturer: | Ms Virginia Wu. |
| Workload expectations: |
The student workload for this 3 credit point subject is approximately 130 hours.
|
| JCU Singapore, Study Period 53, Internal | |
| Census Date 30-Nov-2023 | |
| Workload expectations: |
The student workload for this 3 credit point subject is approximately 130 hours.
|
| Trimester 1, External | |
| Census Date 09-Mar-2023 | |
| Coord/Lect: | Dr Jenny Panchal. |
| Workload expectations: |
The student workload for this 3 credit point subject is approximately 130 hours.
|
| Method of Delivery: | WWW - LearnJCU |
Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.