JCU Australia logo

Subject Search

BX2195 - Hospitality, Cultures and People

Credit points: 3
Year: 2019
Student Contribution Band: Band 3
Administered by: College of Business, Law & Governance

This subject analyses central organisational challenges for those who manage people in organisations and examines a variety of proposed solutions. The hospitality environment is approached as a platform for examining central areas of organisational behaviour. It thus starts with an overview of the hospitality industry, and then considers the role of the labour market and its implications for employment practices. Subsequent topics analyse organisational types and the role of managers and managing in organisations. These concerns provide a basis for understanding theories of motivation, group behaviour and teams, organisational culture and the local cultural context, leadership in organisations, power and politics in organisations, consent and control in organisations, organisational culture, and decision-making in organisations within a sustainable tropical context.

Learning Outcomes

  • evaluate the emerging challenges in the management of people within hospitality and other service industries;
  • assess positive leadership and the effective management of diverse work relationships within the context of hospitality and other service industries;
  • discuss issues on the governance of the hospitality workplace and the employer/employee relationship within a tropical workplace and sustainability framework;
  • explain and critically evaluate application of concepts and theories relating to organisational behavior, such as emotional labour, empowerment and occupation.
Prerequisites: 12 CP OF SUBJECTS
Inadmissible
Subject
Combinations:
BX3043 TO3047 TO5047

Availabilities

External, Study Period 2
Census Date 29-Aug-2019
Coord/Lect: Dr Tingzhen Chen.
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 0 hours
  • assessment and self-directed study
Method of Delivery: WWW - LearnJCU
Assessment: end of semester exam (50%); assignments (25%); test/quiz (25%).

JCU Singapore, Internal, Study Period 51
Census Date 11-Apr-2019
Coordinator: Dr Tingzhen Chen
Lecturer: Dr Zilmiyah Kamble.
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 38 hours - Combined Lectures; Tutorials/Workshops.
  • assessment and self-directed study
Assessment: end of semester exam (50%); assignments (25%); test/quiz (25%).
Restrictions: An enrolment quota applies to this offering.

JCU Singapore, Internal, Study Period 53
Census Date 05-Dec-2019
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 38 hours - Combined Lectures; Tutorials/Workshops.
  • assessment and self-directed study
Assessment: end of semester exam (50%); assignments (25%); test/quiz (25%).
Restrictions: An enrolment quota applies to this offering.

JCU Brisbane, Internal, Study Period 21
Census Date 11-Apr-2019
Coordinator: Dr Tingzhen Chen
Lecturer: Ms Julija Ovnic.
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 38 hours - Combined Lectures; Tutorials/Workshops.
  • assessment and self-directed study
Assessment: end of semester exam (50%); assignments (25%); test/quiz (25%).
Restrictions: An enrolment quota applies to this offering.

JCU Brisbane, Internal, Study Period 22
Census Date 08-Aug-2019
Coordinator: Dr Tingzhen Chen
Lecturer: Ms Julija Ovnic.
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 38 hours - Combined Lectures; Tutorials/Workshops.
  • assessment and self-directed study
Assessment: end of semester exam (50%); assignments (25%); test/quiz (25%).
Restrictions: An enrolment quota applies to this offering.

JCU Brisbane, Internal, Study Period 23
Census Date 05-Dec-2019
Coordinator: Dr Tingzhen Chen
Lecturer: Ms Julija Ovnic.
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 38 hours - Combined Lectures; Tutorials/Workshops.
  • assessment and self-directed study
Assessment: end of semester exam (50%); assignments (25%); test/quiz (25%).
Restrictions: An enrolment quota applies to this offering.

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.