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WS5512 - Organisational Practice

Credit points: 3
Year: 2023
Student Contribution Band: Band 4
Administered by: College of Arts, Society & Education

This subject examines the nature, dynamics and impact of human service organisations. Students will develop knowledge about the goals, structures and cultures of human service organisations and how these features impact the relationship between professionals and service users. Skills in organisational management and facilitating change will be developed and evaluated with a focus on issues of inclusion, diversity and resilience.

Learning Outcomes

  • critically analyse the nature and impact of formal and informal goals, structures and cultures of Human Service Organisations;
  • critically evaluate effective strategies to foster worker resilience, service user participation and other human service organisation sustainability issues;
  • apply relevant organisational theory to explain the interplay between social welfare practice and organisational practice;
  • reflect on and analyse the nature of frontline work in human service organisations.

Subject Assessment

  • Written > Case report 1 - (50%) - Individual
  • Written > Critical appraisal/review - (50%) - Individual.
To undertake this subject, students must be enrolled in the Graduate Certificate of Human Services
WS2014 WS3012 WS2512


Study Period 2, External
Census Date 24-Aug-2023
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 13 hours online activity
  • 13 hours online Workshops
  • assessment and self-directed study
Method of Delivery: WWW - LearnJCU

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.