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WS2510 - Interpersonal Skills
Credit points: |
3 |
Year: |
2023 |
Student Contribution Band: |
Band
4 |
Administered by: |
College of Arts, Society & Education |
This subject is an introduction to the skills and framework of interpersonal practice
and communication used in human services work. The subject introduces students to
fundamental skills used to work with people and communities. These include the skills
of reflective, empathic listening, exploring issues of concern and working in partnership
towards change. Interpersonal skills are seen as part of professional, accountable
practice and as such, influenced by the knowledge base of human services practice.
In this subject, students are required to become familiar with a critical practice
approach, and to reflect on how this practice approach influences the way listening
occurs, questions are asked, and interpersonal communication is used as a tool for
practice.
Learning Outcomes
- work independently and/or in teams to creatively, collaboratively and effectively
use audio-visual and online technologies to demonstrate appropriate interpersonal
skills;
- demonstrate skills in the use of self and attending behaviours including empathy,
warmth, respect, openness and genuineness;
- demonstrate skills in using a range of micro-skills of interpersonal communication
and helping, including engaging and building rapport, reflective listening, identifying
and reflecting feeling, questioning, paraphrasing;
- articulate importance of race, ethnicity, culture on the development of empathic relationships
in social welfare practice and the ability to demonstrate sensitivity to these issues;
- apply theoretical lens(es) in the use of interpersonal skills;
- utilise knowledge of Indigenous frameworks of helping to extend the responsiveness
and sensitivity of social welfare interventions.
Subject Assessment
- Performance/Practice/Product > Practical assessment/practical skills demonstration
1 - (10%) - Individual
- Extended interview skills demonstration and reflection on interview students conduct
a full-length online interview and submit a reflective piece. Interviews are recorded - (50%) - Individual
- Performance/Practice/Product > Practical assessment/practical skills demonstration
2 - (40%) - Individual.
Assumed Knowledge:
|
To undertake this subject, students must have successfully completed 12 credit points
(four subjects) of level 1 study at tertiary level
|
Prerequisites: |
WS1006 or 12 credit points of level 1 study at tertiary level |
Inadmissible Subject Combinations:
|
WS2019 |
Availabilities
|
Cairns,
Study Period 1,
Mixed attendance
|
Census Date 23-Mar-2023 |
Face to face teaching
14-Apr-2023 to 16-Apr-2023 (Workshop dates 14th April - 16th April 2023)
|
Coordinator: |
Ms Jemma Hamley |
Lecturer:
|
Ms Mengting Lin. |
Workload expectations: |
The student workload for this
3
credit point subject is approximately
130 hours.
- 21 hours workshops
- 12 hours online activity
- assessment and self-directed study
|
|
|
JCU Brisbane,
Trimester 3,
Internal
|
Census Date 05-Oct-2023 |
Workload expectations: |
The student workload for this
3
credit point subject is approximately
130 hours.
- 6 hours lectures
- 21 hours workshops
- assessment and self-directed study
|
|
|
Townsville,
Study Period 1,
Mixed attendance
|
Census Date 23-Mar-2023 |
Face to face teaching
14-Apr-2023 to 16-Apr-2023 (Workshop dates 14th April - 16th April 2023)
|
Coord/Lect: |
Ms Jemma Hamley. |
Workload expectations: |
The student workload for this
3
credit point subject is approximately
130 hours.
- 21 hours workshops
- 12 hours online activity
- assessment and self-directed study
|
|
|
Note:
Minor variations might occur due to the continuous Subject quality improvement process,
and in case
of minor variation(s) in assessment details, the Subject Outline represents the latest
official information.