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TO2119 - Professional Practice 2

Credit points: 3
Year: 2022
Student Contribution Band: Band 4
Administered by: College of Business, Law & Governance

Students will learn how to operate the OPERA Property Management System (PMS), make reservations and billing using OPERA. Learn valuable customer service and front office skills to prepare our students for a career in hospitality and tourism.

Learning Outcomes

  • Develop and apply the knowledge and skills necessary for a career in the Tourism, Hospitality and Events Industry.

Subject Assessment

  • TAFE subjects completed - (%) - .

Special Assessment Requirements

This student is enrolled at JCU while attending certifications at TAFE. This is a pass fail subject so it will not reflect on the students GPA. For quality control and to assist the students with any issues that may arise, the students stays in touch with the Learning Integrated Work Director through blackboard using reflection assignments during their certifications with TAFE.


Cairns, Study Period 5, Intensive
Census Date 05-May-2022
Face to face teaching (TBA)
Coordinator: Dr Janice Scarinci
Lecturers: Dr Janice Scarinci, Dr Denis Tolkach.
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 38 hours - Contact hours
  • assessment and self-directed study

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.