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TO1201 - Leadership and Ethics in Tourism Management
Credit points: |
3 |
Year: |
2023 |
Student Contribution Band: |
Band
4 |
Administered by: |
College of Business, Law & Governance |
This subject introduces students to a career path in the hospitality and tourism management.
The subject is specific to this industry and include topics such as an introduction
to hospitality, human resources management, organisational behaviour, ethical theories
and how individuals working in the industry can adapt to food service operations,
hospitality service management, and strategic management. The subject looks at ethical
issues emerging from a leadership position of power, governance and authority. With
this expansive knowledge base to create and nurture productive work environments students
will develop insights on organisation that values continuous leadership development.
Role play is an important aspect of student learning to showcase how they would respond
to customer feedback and manage professional relationships and complex situations.
Students will understand management of all forms of capital (e.g., human, financial)
in an ethical and sustainable way.
Learning Outcomes
- describe ethical, corporate and social responsibility concepts for achieving sustainable
business practice;
- compare and contrast ethical & leadership challenges in value creation and performance
in tourism businesses;
- evaluate ways in which industry etiquette, personnel presentation and performance
and resource allocation achieve optimum tourism outcomes and sustainable business
operations.
Subject Assessment
- Oral > Presentation 1 - (30%) - Individual
- Written > Reflection/reflective task 1 - (20%) - Individual
- Performance/Practice/Product > Portfolio - (50%) - Individual.
Availabilities
|
JCU Singapore,
Study Period 52,
Internal
|
Census Date 03-Aug-2023 |
Workload expectations: |
The student workload for this
3
credit point subject is approximately
130 hours.
- 20 hours lectures - may include recorded presentations, online activities & self-learning activities inclusive
of lectures, via LearnJCU
- 20 hours tutorials - may include recorded presentations, online activities & self-learning activities inclusive
of synthesising sessions, via LearnJCU
- assessment and self-directed study
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Note:
Minor variations might occur due to the continuous Subject quality improvement process,
and in case
of minor variation(s) in assessment details, the Subject Outline represents the latest
official information.