LB5527 - Conflict Coaching

Conflict coaching involves a conflict management specialist providing one-on-one support to a person enabling them to constructively deal with conflict. This support may be provided in relation to a specific conflict, or to assist the client to develop their conflict management skills more generally. In this subject you will learn the REAL Conflict Coaching" system and a range of skills conflict coaches can use to support people in conflict. The course will include a range of exercises and role-plays to develop participants' conflict coaching skills.

Learning Outcomes

• evaluate complex conflict and related theories and standards for professional practice in CMR;
• effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict;
• independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development;
• exercise independent ethical judgment and initiative in conflict management and resolution practice and research.

Subject Assessment

• initial learning brief (10%)
• skills assessment (20%)
• reflective journal (20%)
• essay or portfolio (40%)
• final learning brief (10%).

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.