JCU Australia logo

Subject Search

LB5527 - Conflict Coaching

[Not offered in 2021]

Credit points: 3
Year: 2021
Student Contribution Band: Band 4
Administered by: College of Business, Law & Governance

Conflict coaching involves a conflict management specialist providing one-on-one support to a person enabling them to constructively deal with conflict. This support may be provided in relation to a specific conflict, or to assist the client to develop their conflict management skills more generally. In this subject you will learn the REAL Conflict Coaching" system and a range of skills conflict coaches can use to support people in conflict. The course will include a range of exercises and role-plays to develop participants' conflict coaching skills.

Learning Outcomes

  • evaluate complex conflict and related theories and standards for professional practice in CMR;
  • effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict;
  • independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development;
  • exercise independent ethical judgment and initiative in conflict management and resolution practice and research.

Subject Assessment

  • Written > Essay (including multi-draft) 1 - (40%) - Individual
  • Written > Reflection/reflective task 1 - (10%) - Individual
  • Written > Self-reflection task - (20%) - Individual
  • Performance/Practice/Product > Practical assessment/practical skills demonstration - (20%) - Individual
  • Written > Reflection/reflective task 2 - (10%) - Individual.

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.