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LB5526 - Conflict Management and Engagement

Credit points:03
Year:2014
Student Contribution Band: Band 3
Administered by:School of Law Office

This subject acknowledges that many conflicts may not be resolved at all, completely, or quickly. Students gain a greater understanding of the role of a conflict professional in supporting clients in long-term management of conflict, beyond any potential resolution. Students learn about characteristics that make conflicts enduring and are introduced to constructive approaches to managing ongoing conflict. The subject delivers a range of strategies and techniques to assist clients in engaging effectively in ongoing conflict, including: handling conflict avoidance; using and responding to power wisely; appropriate conflict communication and developing support systems for conflicting parties.

Learning Outcomes

  • evaluate complex conflict and related theories and standards for professional practice in conflict management and resolution;
  • critically analyse complex conflicts and conflict management systems;
  • provide specialised advice to assist individuals, groups and organisations to constructively manage conflict;
  • effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict;
  • independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development and research.
Prerequisites:LB5525

Availabilities

External, Study Period 2
Census Date 28-Aug-2014
Coordinator:Assoc. Professor Sam Hardy
Lecturer:Miss Judith Herrmann.
Contact hours:
  • 21 hours workshops/Seminars - Optional workshop: 10 - 12 Oct 2014 (workshop held in Cairns).
    Method of Delivery:WWW - LearnJCU
    Assessment:initial learning brief (10%); case study analysis (40%); case study advice (40%); final learning brief (10%).

    Cairns, Limited, Study Period 9
    Census Date 09-Oct-2014
    Face to face teaching 10-Oct-2014 to 12-Oct-2014 (Workshop:10 - 12 Oct 2014 (Cairns). Compulsory pre-reading required prior to attending workshop.)
    Coordinator:Assoc. Professor Sam Hardy
    Lecturer:Miss Judith Herrmann.
    Contact hours:
    • 21 hours workshops/Seminars - Three day of workshop. 10 - 12 Oct 2014.
      Assessment:initial learning brief (10%); case study analysis (40%); case study advice (40%); final learning brief (10%).
      Special Assessment Requirements:Attendance on all days is compulsory. Pre-workshop readings and online participation.