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LB5525 - Conflict Analysis

Credit points: 3
Year: 2021
Student Contribution Band: Band 4
Administered by: College of Business, Law & Governance

Conflict analysis is the first step towards the effective management and resolution of conflicts. This subject equips students with theoretical knowledge and analytical skills to unpack complex conflicts. Students learn to identify and explain various elements of a conflict situation and are introduced to a range of theories, frameworks and models that assist with the critical analysis of complex conflicts. Students will practice conducting conflict analysis on a range of real life conflict scenarios to develop a deeper understanding of the elements of conflict and the conflict analysis process. The subject also provides a brief introduction to a range of strategies that can be used to intervene in and manage conflict.

Learning Outcomes

  • synthesize complex conflict and related theories and standards for professional practice in CMR;
  • critically analyse a range of complex conflicts and conflict management systems;
  • provide general advice to assist individuals, groups and organisations to constructively manage conflict;
  • effectively communicate with people in conflict (such as personal, group, organisational or cross-cultural conflict);
  • autonomously reflect on and assess their own capabilities and performance and make use of feedback as appropriate, to support personal and professional development.

Subject Assessment

  • Written > Test/Quiz 1 - (30%) - Individual
  • Written > Brief - (10%) - Individual
  • Written > Case study analysis - (50%) - Individual
  • Written > Reflection/reflective task 1 - (10%) - Individual.

Special Assessment Requirements

This subject will be taught online through LearnJCU. Students must engage in online learning from the first week of the study period and throughout the entire study period. There will be online collaborate sessions scheduled throughout the semester.



Townsville, Study Period 1, Mixed attendance
Census Date 25-Mar-2021
Face to face teaching (Online collaborate sessions will be scheduled throughout the study period)
Coordinator: Miss Claire Holland
Lecturers: Miss Claire Holland, Dr Judith Rafferty, Mr Benjamin Freedman.
Workload expectations:
  • 21 hours workshops - Workshop: 20-22 March 2020.
  • 109 hours - Online and self-study activities.
Restrictions: An enrolment quota applies to this offering.

Study Period 1, External
Census Date 25-Mar-2021
Coordinator: Miss Claire Holland
Lecturers: Miss Claire Holland, Dr Judith Rafferty, Mr Benjamin Freedman.
Workload expectations:
  • 130 hours - Online and self-study activites.
Method of Delivery: WWW - LearnJCU

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.