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LB5516 - Group Facilitation

Credit points: 3
Year: 2022
Student Contribution Band: Band 4
Administered by: College of Business, Law & Governance

Group facilitation is the management of multiple parties by an independent neutral whose role is to support the group achieve a clear outcome. This subject examines the dynamics of group facilitation and considers how to work with difficult groups and groups in conflict. The subject covers process design, process management, and introduces participants to intermediary and advanced skills of group facilitation. Students will learn how to work with groups in conflict from the perspective of participants, facilitators, and independent third parties, drawing on management, organisational science, and group facilitation theory.

Learning Outcomes

  • evaluate complex conflict and related theories and standards for professional practice in CMR;
  • critically analyse complex conflicts and conflict management systems;
  • provide specialised advice to assist individuals, groups and organisations to constructively manage conflict;
  • effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict;
  • independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development.

Subject Assessment

  • Written > Briefing paper - (20%) - Individual
  • Written > Case study analysis - (50%) - Individual
  • Performance/Practice/Product > Practical assessment/practical skills demonstration - (30%) - Individual.

Special Assessment Requirements

This subject will be taught online through LearnJCU. Students must engage in online learning from the first week of the study period and throughout the entire study period. There will be online collaborate sessions scheduled throughout the semester.


Townsville, Trimester 2, Mixed attendance
Census Date 23-Jun-2022
Face to face teaching 08-Jul-2022 to 10-Jul-2022 (3 day workshop: 8-10 July 2022 (attendance is compulsory). Compulsory pre-reading required prior to the workshop. This subject is taught primarily through LearnJCU and students need to participate online throughout the whole study period. Students must engage in online learning from the first week of the study period and throughout the entire study period.)
Coord/Lect: Miss Claire Holland.
Workload expectations:
  • 21 hours workshops - Three days of workshops.
  • 109 hours - Online and self-study activities.
Restrictions: An enrolment quota applies to this offering.

Trimester 2, External
Census Date 23-Jun-2022
Coord/Lect: Miss Claire Holland.
Workload expectations:
  • 130 hours - Online and self-study activities.
Method of Delivery: WWW - LearnJCU

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.