LB5516 - Facilitation

This subject examines the dynamics of group facilitation and in particular considers how to work with difficult groups and groups in conflict in some way. The subject addresses groups in conflict from the perspective of participants, mediators and facilitators drawing on a range of theoretical models to inform practice. The subject covers process design, process management, and introduces participants to intermediary and advanced skills of group facilitation.

Learning Outcomes

• evaluate complex conflict and related theories and standards for professional practice in CMR;
• critically analyse complex conflicts and conflict management systems;
• provide specialised advice to assist individuals, groups and organisations to constructively manage conflict;
• effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict;
• independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development.

Subject Assessment

• initial learning brief (10%)
• skills assessment (20%)
• comparative paper (30%)
• case study and advice (30%)
• final learning brief (10%).

Special Assessment Requirements

This subject is taught online through LearnJCU and students need to participate online throughout the whole study period. There is also an optional face-to-face workshop (3 days: 17-19 May 2019) for skills activities. Students must engage in online learning from the first week of the study period and throughout the entire study period.

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.