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LB5501 - Facilitative Mediation Practice

[Offered in odd-numbered years]

Credit points: 3
Year: 2023
Student Contribution Band: Band 4
Administered by: College of Business, Law & Governance

This subject provides students with the opportunity to develop practical skills used as a facilitative mediator, including essential negotiation, mediation and communication skills. Students will receive individual coaching on their mediation skills from experienced practitioners. The subject meets the requirements of the National Mediator Accreditation Standards, and after completing this subject students are eligible to sit the competency assessment for National Accreditation as a Mediator under the Standards. The mediator skills assessment and the application for accreditation through a Recognised Mediator Accreditation Body is NOT included in LB5501.

Learning Outcomes

  • effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict;
  • independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development;
  • exercise independent ethical judgment and initiative in conflict management and resolution practice and research.

Subject Assessment

  • Written > Critical appraisal/review - (50%) - Individual
  • Written > Reflection/reflective task 1 - (20%) - Individual
  • Performance/Practice/Product > Practical assessment/practical skills demonstration - (30%) - Individual.


Townsville, Trimester 2, Mixed attendance
Census Date 22-Jun-2023
Face to face teaching 12-Jul-2023 to 16-Jul-2023 (5 day workshop: 12 July - 16 July 2023 (attendance is compulsory). Compulsory pre-reading required prior to the workshop. This subject is taught through the workshop as well as through LearnJCU. Students need to participate online throughout the whole study period. Students must engage in online learning from the first week of the study period and throughout the entire study period.)
Coordinator: Miss Claire Holland
Workload expectations:
  • 40 hours workshops
  • 90 hours online activity - Recordings, online activities & self-directed learning
Restrictions: An enrolment quota applies to this offering.

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.