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LB5501 - Facilitative Mediation Practice

Credit points: 3
Year: 2021
Student Contribution Band: Band 4
Administered by: College of Business, Law & Governance

This subject provides students with the opportunity to develop practical skills used as a facilitative mediator, including essential negotiation, mediation and communication skills. Students will receive individual coaching on their mediation skills from experienced practitioners. The subject meets the requirements of the National Mediator Accreditation Standards, and after completing this subject students are eligible to sit the competency assessment for National Accreditation as a Mediator under the Standards. The mediator skills assessment and the application for accreditation through a Recognised Mediator Accreditation Body is NOT included in LB5501.

Learning Outcomes

  • effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict;
  • independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development;
  • exercise independent ethical judgment and initiative in conflict management and resolution practice and research.

Subject Assessment

  • Written > Brief - (10%) - Individual
  • Written > Reflection/reflective task 1 - (50%) - Individual
  • Performance/Practice/Product > Practical assessment/practical skills demonstration - (30%) - Individual
  • Written > Reflection/reflective task 2 - (10%) - Individual.


Townsville, Study Period 6, Mixed attendance
Census Date 17-Jun-2021
Face to face teaching 23-Jun-2021 to 27-Jun-2021 (Workshop of five days duration (23-27 June 2021), 8:30am 5pm. Workshop will be conducted online via online collaborate. Attendance at all five workshop days is compulsory. Workshop meets the National Mediation Accreditation Standards requirements for mediator accreditation in Australia. Pre-workshop readings and engagement required. Students must engage in online learning from the first week of the study period and throughout the entire study period.)
Coordinator: Miss Claire Holland
Lecturers: Ms Sonia Muller, Miss Claire Holland, Dr Judith Rafferty.
Workload expectations:
  • 38 hours workshops - Five day workshop
  • 92 hours - Online and self study activities
Restrictions: An enrolment quota applies to this offering.

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.