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BX3095 - Visitor and Crowd Behaviour Management

Credit points: 3
Year: 2021
Student Contribution Band: Band 3
Administered by: College of Business, Law & Governance

Using an organising model, this subject builds the students' knowledge base so they can appraise and respond to key issues in visitor and crowd behaviour management. Core issues addressed include classification schemes to describe people in the crowd, leisure, tourism and recreation settings; analyses of motivation; destination and entertainment images and choices; studies of facility design including orientation; a review of conflicts; management by interpretation; cross-cultural interaction; and assessing satisfaction complaints and experiential outcomes. Sustainability issues and emic (participant) perspectives provide key reference themes throughout the subject.

Learning Outcomes

  • explain issues in visitor and public behaviour management;
  • appraise the value of core concepts in the field for academic and applied insights;
  • create realistic solutions to specific visitor and crowd management problems.

Subject Assessment

  • Written > Workbook - (50%) - Individual
  • Performance/Practice/Product > Scenario-based learning activity - (50%) - Individual.
Prerequisites: 18 CP OF SUBJECTS INCLUDING BX2091
Inadmissible
Subject
Combinations:
BX2092 TO2006 TO5006 TO6006

Availabilities

Townsville, Internal, Trimester 1
Census Date 04-Mar-2021
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 38 hours - Combined Lectures; Tutorials/Workshops; Lecturer directed activities.
  • assessment and self-directed study

External, Trimester 1
Census Date 04-Mar-2021
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 0 hours
  • assessment and self-directed study
Method of Delivery: WWW - LearnJCU

JCU Singapore, Internal, Study Period 52
Census Date 05-Aug-2021
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 38 hours - Combined Lectures; Tutorials/Workshops; Lecturer directed activities.
  • assessment and self-directed study

JCU Brisbane, Internal, Study Period 21
Census Date 08-Apr-2021
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 38 hours - Combined Lectures; Tutorials/Workshops; Lecturer directed activities.
  • assessment and self-directed study

JCU Brisbane, Internal, Study Period 23
Census Date 09-Dec-2021
Workload expectations:

The student workload for this 3 credit point subject is approximately 130 hours.

  • 38 hours - Combined Lectures; Tutorials/Workshops; Lecturer directed activities.
  • assessment and self-directed study

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.