BX3043 - Hospitality, Cultures and People
|Student Contribution Band:
||School of Business (pre 2015)
This subject analyses central organisational challenges for those who manage people
in organisations and examines a variety of proposed solutions. The hospitality environment
is approached as a platform for examining central areas of organisational behaviour.
It thus starts with an overview of the hospitality industry, and then considers the
role of the labour market and its implications for employment practices. Subsequent
topics analyse organisational types and the role of managers and managing in organisations.
These concerns provide a basis for understanding theories of motivation, group behaviour
and teams, organisational culture and the local cultural context, leadership in organisations,
power and politics in organisations, consent and control in organisations, organisational
culture, and decision-making in organisations within a sustainable tropical context.
- evaluate the emerging challenges in the management of people within hospitality and
other service industries;
- demonstrate interpersonal awareness including a clearer understanding of emotional
labour, empowerment, and occupation;
- assess positive leadership and the effective management of diverse work relationships
within the context of hospitality and other service industries;
- discuss issues on the governance of the hospitality workplace and the employer/employee
relationship within a tropical workplace and sustainability framework.
|BX2195 TO3047 TO5047
Study Period 52
|Census Date 17-Jul-2014
||Dr Jenny Panchal.
- 24 hours lectures
- 12 hours tutorials
||end of semester exam (50%); assignments (25%); test/quiz (25%).
Minor variations might occur due to the continuous Subject quality improvement process,
and in case
of minor variation(s) in assessment details, the Subject Outline represents the latest