BX2062 - Operations Management

Operations Management (OM) is that part of a business with responsibility for producing goods and services in a sustainable and environmentally sound manner for customers. OM builds on generic management principles through to the role of operations in a modern organisation from the perspective of a front-end business or customer focused strategy. The subject examines the vital role of operations in providing capability to implement an organisation's strategy through: identifying the strategic and competitive nature of OM; building the key operational foundations for success - profit, strategy, value and process; developing the key components of value - capabilities, cost, quality, timeliness; managing the resources that create value - forecasting, inventory, logistics, capacity, and facilities and understanding the frameworks of integrative management - SCM, lean systems, constraint management.

Learning Outcomes

• evaluate supply and demand parameters for maximum utilisation of resources and minimisation of waste;
• explain the fundamentals of OM and the seamless integration between logistics, operations, and the customer;
• examine the key factors underpinning the emergence of China as a global manufacturing hub;
• evaluate the reasons behind the growth of sustainable production;
• validate the linkages between JIT, Six Sigma, Lean Operating Systems and QA.

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.